luckpot is a game. It's entertainment. It's supposed to be fun — and for the vast majority of our players across Manila, Cebu, and Davao, it is. But we also know that gambling can become a problem for some people, and we take that seriously. This page is about the tools, policies, and resources luckpot has in place to keep every player safe.
Strictly 21 years and older only.
No exceptions.
Millions of Filipinos enjoy online casino games every week — Sic Bo on Friday nights, a few bingo rounds on the weekend, a quick slot session during a lunch break in Makati. For most players, gambling is exactly what it should be: a bit of excitement and a fun way to spend some free time. The important word there is "some." Some time. Some money. Not all of it.
luckpot is completely transparent about one fundamental truth: the house has a mathematical edge on every game. That edge exists in Sic Bo, in baccarat, in slots, in roulette — in every casino game, everywhere in the world, including luckpot. Over a large number of rounds, the house will win more than it loses. That's not a secret. That's how casinos work. We publish the Return to Player (RTP) percentage for every slot and house edge for every table game precisely so that Filipino players can make informed choices about what they play and how much they bet.
What this means in practice is simple: never gamble money you cannot afford to lose. Set a budget before you open the app. Decide in advance how long you'll play. And stick to those decisions whether you're winning or losing — because chasing a win streak or chasing losses to break even are both patterns that lead to the same place: spending more than you planned.
luckpot has built a set of responsible gaming tools directly into the platform — not buried somewhere in the settings, but accessible from your account dashboard at any time. These tools are designed for exactly those moments when you feel like you might be playing too much, or spending more than you should. Use them. That's what they're there for.
Problem gambling doesn't always look dramatic. Sometimes it starts quietly — a few late nights, a slightly bigger deposit than planned. Here are some signs that gambling may have stopped being entertainment:
If any of these signs sound familiar — honestly, not just technically — please use luckpot's self-exclusion tools or contact our support team. You're not the first Filipino player to deal with this, and there is real help available.
luckpot's responsible gaming policies are aligned with the player protection guidelines issued under PAGCOR oversight for online gaming in the Philippines. PAGCOR's responsible gaming programme provides additional resources for Filipino players who need support beyond what luckpot's in-platform tools offer. Players experiencing gambling difficulties are encouraged to explore PAGCOR's responsible gaming resources directly.
Every luckpot account comes with these tools built in. Access them anytime from Account Settings — no need to contact support first.
Set a daily, weekly, or monthly maximum deposit cap in Philippine Peso. Once set, the limit takes effect immediately. Increasing a limit requires a mandatory 7-day cooling-off period before the increase activates — so you can't undo a good decision in a moment of impulse.
Set a maximum session length — 30 minutes, 1 hour, 2 hours — and luckpot will alert you when you've been playing that long. When the session limit expires, you'll be prompted to take a break. The game stops. Not just a notification you can ignore.
Periodic on-screen pop-ups that show your current session duration and your net result (up or down, in PHP) for that session. Reality checks are especially useful for Sic Bo and slots sessions, where time can pass quickly without you noticing.
Take a mandatory break from luckpot for 24 hours, 48 hours, 7 days, or 30 days. Your account is locked for the duration — no logins, no deposits, no gameplay. The cooldown cannot be cancelled once activated. Useful when you know you need space.
Request a full self-exclusion from luckpot for 3 months, 6 months, 12 months, or permanently. Self-exclusion locks your account completely — including any linked payment methods. You will not receive marketing from luckpot during an active exclusion period.
Set a maximum amount in PHP that you're willing to lose in a day, week, or month. When your losses reach the limit, your account is automatically blocked from further gameplay until the next period begins. No manual discipline required.
Activating any luckpot responsible gaming tool takes under two minutes and requires no special approval. Here's how:
Sign in at luckpot.vip using your registered email and password. If you're already logged in, skip to Step 2.
Click your username or profile icon in the top-right corner of the screen, then select "Account Settings" from the dropdown menu.
In Account Settings, select the "Responsible Gaming" tab. All available tools — deposit limits, session limits, cooldowns, self-exclusion — are listed here with clear toggle and input controls.
Enter your chosen limits or select your exclusion period and confirm. Changes that restrict your play take effect immediately. Limit increases require the 7-day waiting period as an automatic safeguard.
If you'd prefer to have a luckpot support agent activate any responsible gaming tool on your behalf — especially for self-exclusion — contact us via Live Chat at any time. Filipino-speaking agents are always available.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using luckpot's responsible gaming tools or speaking to our support team.
Have you gambled more than you could afford to lose in the past month?
Have you ever needed to borrow money, sell something, or skip a bill to fund gambling?
Have you lied to family or friends about how much you gamble or spend?
Do you feel irritable or restless when you try to reduce or stop gambling?
Have you returned to gambling to win back money you previously lost (chasing losses)?
Has gambling affected your work, studies, family relationships, or sleep in a negative way?
Two or more "yes" answers suggests you may benefit from speaking with someone. Use luckpot's self-exclusion tools or contact our support team via Live Chat — it's confidential and judgment-free.
Access to luckpot is restricted by law and platform policy to individuals who are at least twenty-one (21) years of age. This is not a soft suggestion — it is a firm requirement aligned with PAGCOR's age restriction guidelines for online gambling in the Philippines and a core part of luckpot's commitment to player protection.
Every luckpot account requires identity and age verification before the first withdrawal is processed. Verification requires a valid government-issued Philippine ID — passport, PhilSys national ID, UMID, SSS ID, or driver's license. Any account found to belong to a person under 21 years of age will be permanently closed, all balances forfeited, and the matter escalated to relevant authorities where required.
If you are a parent or guardian and suspect that a minor has accessed luckpot using your device or credentials, please contact our support team immediately via Live Chat. We will take prompt action to investigate and close the account.
Parental Controls: If minors have access to your device, we strongly recommend setting up device-level parental control software and never saving your luckpot credentials in shared browsers or devices.
luckpot is built for fun. Set your limits, play within them, and enjoy Sic Bo, slots, and bingo the way they were meant to be enjoyed — as entertainment. 21+ only.
For adults 21 years and older only. By accessing luckpot you agree to our Terms & Conditions. Please gamble responsibly.